Terms of Service

Last Updated: November 30, 2024

Agreement to Terms

These Terms of Service ("Terms", "Agreement") are a legal agreement between you and Hyluminix Infosystems Private Limited ("HYLUMINIX", "Company", "we", "us", or "our") governing your use of our website hyluminix.com and related services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.

Company Information

Hyluminix Infosystems Private Limited

CIN: U62091MP2024PTC073760

GST: 23AAHCH6362C1ZV

Address: Office No 315, 3rd Floor, Bhanwar Kuwa, Indore, Madhya Pradesh, India - 452014

Email: [email protected]

Phone: +91 92430 77840

Services Description

HYLUMINIX provides professional software development and IT consulting services, including but not limited to:

  • Custom software development
  • Cloud computing solutions
  • System integration services
  • Cybersecurity consulting
  • Data analytics and AI/ML solutions
  • Quality assurance and testing
  • Staff augmentation and recruitment

User Obligations

By using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Use our services only for lawful purposes
  • Not engage in any activity that disrupts or interferes with our services
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights

Intellectual Property Rights

The website and its original content, features, and functionality are owned by HYLUMINIX and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to us. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing our services.

Deliverables

Ownership of deliverables and intellectual property created during project engagements will be governed by specific project agreements and contracts.

Payment Terms

Payment terms for professional services will be specified in individual project agreements. General terms include:

  • Payments are due as per agreed milestones or schedules
  • All fees are quoted in Indian Rupees (INR) unless otherwise specified
  • Applicable taxes (GST) will be added to invoices
  • Late payments may incur interest charges
  • We reserve the right to suspend services for non-payment

Service Level Agreement

Service level commitments, including availability, response times, and support will be defined in specific Service Level Agreements (SLAs) for each project or engagement.

Confidentiality

Both parties agree to:

  • Maintain confidentiality of proprietary information
  • Use confidential information only for agreed purposes
  • Not disclose confidential information to third parties without consent
  • Return or destroy confidential information upon request

Warranties and Disclaimers

Our Warranties

We warrant that:

  • Services will be performed with professional care and skill
  • We have the necessary expertise to deliver the services
  • Services will substantially conform to agreed specifications

Disclaimers

Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

Limitation of Liability

To the maximum extent permitted by law, HYLUMINIX shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions or delays
  • Third-party actions or content

Our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold HYLUMINIX harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Termination

We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activities
  • At our discretion for business reasons

Upon termination, your right to use the services will immediately cease. Provisions that by their nature should survive termination shall survive.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or use of our services shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.

Dispute Resolution

In the event of any dispute, both parties agree to:

  1. Attempt to resolve the dispute through good-faith negotiations
  2. If negotiations fail, engage in mediation before pursuing legal action
  3. Arbitration may be pursued as per the Arbitration and Conciliation Act, 1996

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, pandemics, or government actions.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any specific project agreements, constitute the entire agreement between you and HYLUMINIX regarding use of our services, superseding any prior agreements.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Hyluminix Infosystems Private Limited

Email: [email protected]

Phone: +91 92430 77840

Address: Office No 315, 3rd Floor, Bhanwar Kuwa, Indore, Madhya Pradesh, India - 452014

CIN: U62091MP2024PTC073760

GST: 23AAHCH6362C1ZV

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you are entering into this agreement on behalf of a company or organization, you represent that you have the authority to bind such entity to these terms.